Make handover useful after the installer leaves
A working app is only one part of a usable handover. You need to understand what was installed, what it can do, how to obtain help and what remains outstanding. Print this worksheet and record document locations and responsible parties. It does not replace commissioning, electrical testing or the installer’s system-specific instructions.
Document names and required certificates differ by jurisdiction and scope. Ask the installer which electrical compliance records, network permissions and metering confirmations apply to your project. Do not use this generic checklist to certify that an installation complies with every applicable rule.
1. Equipment and compliance records
| Record | Location / person supplying it | Outstanding action |
|---|---|---|
| Manuals and equipment schedule | ________________________ | ________________________ |
| Applicable certificates | ________________________ | ________________________ |
| Connection and metering records | ________________________ | ________________________ |
| Warranty and invoice records | ________________________ | ________________________ |
2. Monitoring ownership and normal behaviour
Confirm that the owner can access the intended monitoring account and understands any installer or third-party access. Ask how access is transferred if the property changes hands and how data can be exported. Do not write passwords on this public page or share them through an enquiry. The checklist itself stores nothing.
Read solar monitoring data explained to check measurement boundaries. Questions about additional measurement belong with solar monitoring; battery modes and alerts belong with battery monitoring.
3. Backup and outage instructions
Ask for an installer-led demonstration
If backup is part of the contracted system, ask the installer to demonstrate it safely and identify the supplied circuits or phases, excluded loads and expected limitations. Do not create a test outage or operate electrical isolators yourself using a generic online procedure. Obtain the installed system’s written instructions for normal operation, outages and when to seek help.
The essential-loads backup guide helps frame the questions. A demonstration confirms behaviour under the tested conditions, not a guarantee of indefinite supply through every outage.
4. Support and follow-up
| Responsibility | Contact / reference / next action |
|---|---|
| Installation support | ________________________________________________ |
| Manufacturer warranty | ________________________________________________ |
| Retailer or metering query | ________________________________________________ |
| Outstanding project item | ________________________________________________ |
Agree the maintenance advice for the actual equipment and site through solar maintenance. Keep the first complete billing period and monitoring export for comparison. If something looks wrong, use the battery monitoring warning-sign guide to prepare a support record rather than attempting repairs. Handover is complete when the records and explanations are usable, not merely when every box is ticked.
Sources and scope
Source check: 5 October 2026. General educational information, not an electrical design or a site assessment. Product instructions, local rules and contract terms must be checked for your circumstances.
- Australian Government — Monitor your solar system
Generation versus usage monitoring; extra measurement devices; app connectivity; battery operating configuration.
Scope: Australia. Source date: No publication date displayed.
- Australian Government — Look after your solar system
Weather and seasonal variation; soiling and shade; qualified cleaning and repairs; solar can remain energised with mains off.
Scope: Australia. Source date: No publication date displayed.
- Australian Government — Batteries
Usable capacity versus power; AC/DC coupling; backup requires configuration; site restrictions; warranty and management questions.
Scope: Australia. Source date: Includes program information commencing 1 July 2025; page date not displayed.
- NSW Government — Making your apartment building EV ready
Feasibility, owners corporation approval, by-laws, common property, cost recovery, records and maintenance.
Scope: New South Wales. Source date: 2025-12-04.
- Australian Energy Regulator — Retailer responsibilities and smart meters
Retailer coordination; notifications, site defects, shared fusing, tariff changes and accurate billing.
Scope: National electricity/retail rules jurisdictions; confirm local arrangements. Source date: Refers to November 2024 final rules; page date not displayed.
Discuss your project or system
Share your goals and the information you have collected. Ask what assessment is appropriate for your circumstances.

